Under Miscellaneous, select Enable for the Launching applications and unsafe files setting (if it isn't already selected).Ĭlick OK, and then click OK again to close the Internet Options dialog box. Under Script ActiveX controls marked safe for scripting*, select Enable (if it isn't already selected). Under Run ActiveX controls and plug-ins, select Enable (if it isn't already selected). Under Download signed ActiveX controls, select Prompt (if it isn't already selected). Under Binary and script behaviors, select Enable (if it isn't already selected). In the Settings list, under ActiveX controls and plug-ins, make sure that the following settings are configured as follows: Under Security level for this zone, click Custom level. Under Select a zone to view or change security settings, click Trusted Sites.
In the Internet Options dialog box, click the Security tab. On the Tools menu, click Internet Options. Use this workaround at your own risk.To work around this issue, follow these steps:Ĭlose all active windows in Internet Explorer. We don't recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. Your security settings don't allow websites to use ActiveX controls installed on your computer. When you try to access a secure webpage, you get one of the following error messages: How to troubleshoot some common error messages Error message 1 This helps to check whether the issue is related to the computer. This helps to check whether the issue is related to a user profile. Try to use a different Windows or Macintosh account.
This helps to check whether the issue is related to the Microsoft 365 user account. Make sure that the computer is running a Windows operating system that's supported by Microsoft. Make sure that you have installed all important updates on the computer. For more information, see System requirements for Microsoft 365 and Office. Make sure that the computer meets the system requirements. To troubleshoot basic issues that are related to Microsoft 365, follow these guidelines: PROCEDURE How to troubleshoot basic issues This article discusses how to troubleshoot Internet Explorer issues when you use it to access Microsoft 365. The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Note: The Internet Explorer 11 desktop application will be retired and go out of support on J(for a list of what's in scope, see the FAQ).
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